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Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Should you wish to return the artwork, you can contact us at info@studiovictoireperez.com
If your return is accepted, you have to find a shipping company as well as pay for the return shipping on your own and send us an email to get the shipping address.

Once we have received the product and it is all good we will make the refund and you will receive a full refund for the product - but minus the delivery charge. 

Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at info@studiovictoireperez.com

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.




Victoire Perez

Victoire is an independent paint artist born and raised in the French Alps, residing in the Sea to Sky, Canada.

She started painting at 7 years back in Annecy, France. She has been exhibiting and creating bodies of work that follows her experiences and the culture in the mountains, countryside and river valleys.

She is best known for her Blue & Red Series released in 2022. In April she launched her new collection, based on a modern Western theme.

  • Press & Publication

    • 2024 - Cowboy Coffee Magazine Vol2
    • 2024 - Radio Canada, Live interview
    • 2024 - Panorama Podcast, Cbc Radio Canada
  • Exhibitions

    • 2024 - Mount Currie Coffee Co. Pemberton (Solo show).
    • 2022 - Mile One Eating House, Pemberton (Solo Show).
    • 2022 - Studio Tour, Squamish
    • 2022 - Café ORR, Montreal (Solo Show).
    • 2021 - La Folie D, Private exhibition, France (Solo Show).
  • Certification

    • 2022 - Federation of Canadian Artists, Active Member badge.
    • 2021 - Artist recognition certificate, Luxembourg Gallery.

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